Terms & Conditions of Hire
General
Unless otherwise stated, all goods supplied are on a hire basis only and title remains with Tiers and Tiaras Hire. Hereafter known as the Hiree.
The Hirer
Is the person or Customer named on the booking form. The Hirer takes full responsibility for the goods and accepts these terms and conditions as given below.
Hire Period
The hire is for 3 days.
For weekend weddings the earliest delivery is the Thursday prior to the event date. This can be extended at the Hiree’s discretion and prior agreement for which a charge may be levied. (This will be noted clearly on your booking form). All goods must be returned by the following Monday after a weekend event or by the 3rd day of hire.
Hire Charges – Securing a Booking / Payment
A 25% non-refundable deposit will be required to secure a booking. Until the booking form and the Terms & Conditions Agreement (signed by the Hirer) and deposit is received back to the Hiree then no booking will be deemed to have been made. Written confirmation for all Bookings will be supplied upon receipt of the above. The balance is payable 4 weeks before the event date a refundable deposit cheque of £100 is also required at this time and will be returned upon receipt of all goods back to the Hiree.
Bookings within one month must be paid in full at time of booking
Hire Charges – Cancellations
If a booking is cancelled more than one month in advance then no cancellation fee is payable but the deposit will not be refunded, if a booking is cancelled within one month then the full remaining balance is payable – These monies can be used against a future booking, within 12 months, if the event is postponed only. TIERS AND TIARAS HIRE WILL NOT ATTEND, SUPPLY OR PROVIDE ANY GOODS OR SERVICES IF THE FULL BALANCE HAS NOT BEEN PAID IN FULL. PAYMENT ON THE DAY OF EVENT IS NOT ACCEPTED.
The Hirer will pay for any non-returns, damaged goods or breakages to the Hiree at full retail value. A retail price list for the hired products can be given upon request at the time of booking for the Hirer’s own information.
Hired goods will be checked upon collection and an invoice will be raised for any non returns or damages of hired goods found at that time. All packaging & boxes MUST be kept and returned in good condition. The loss / damage of these boxes usually renders the hire items useless so a charge of 50% of the retail price of the item will be charged should the boxes not be returned. This covers the cost of the Hiree having to get boxes specially made to be able to store and re-hire these items.
Delivery / Collection Of Goods
Hire Only
Glass products cannot be couriered and are hired on a delivery and collection basis only by the Hiree in their own vehicles, if applicable the Hiree will provide a price for this service based on a round trip mileage to the destination specified by Hirer. Deliveries must be inspected upon receipt. Any shortages, breakages or incorrect items must be notified to the Hiree within 2 Hours (same day) of receipt. This enables us to put things right in good time. No claims for breakages, loss or incorrect items can be entertained beyond this time period. The Hiree will not be liable after this time and no refunds will be given if the notification time is not adhered to
With Venue Set-Up
If glassware is booked along with other goods and venue dressing services where the Hiree will be setting up and attending the event venue, glassware will be delivered to the event along with all other hired products and services, this will be clearly stated on the Hirer’s booking form and all details agreed by both the Hirer and Hiree.
Liability
The Hirer is solely responsible for the Hired Goods not the reception/event venue/hotel/florist or any other third party to whom the Hirer has entrusted the Hire Goods. The Hirer alone shall be responsible for ensuring the Hired Goods are kept in good order from the time of delivery from the Hiree until back into the possession of the Hiree. Therefore if the Hirer intends to leave Hired Goods anywhere other than in the Hirer’s possession before or after the event an agreement of a good provision of storage must be made and organised direct with the hotel or third party by the Hirer and does so at their own risk. The Hirer will still be fully responsible for the hired goods even when dealt with by a third party.
Termination of Liability
The Hiree shall not be responsible for injury or damage to persons or property howsoever sustained arising from any Hired Goods from Tiers and Tiaras Hire. The Hiree shall be relieved of all liability for obligations incurred to the hirer and any other third party wherever, and to which the fulfilment of such obligations is prevented, frustrated or impeded in consequence of any statue, rules, regulations, order of requisitions issued by any national or foreign government department, council or other duly constituted authority or by reason of any strikes, break down of plant, accident, civil commotion, war or any other cause beyond the control of the Hiree. Including but not limited to causes arsing from acts omissions of the Hirer
Law
English law in the courts of England shall govern this contract.

